Thursday, August 20, 2009

Work At Home With Convergys!

Part 2 in my series of companies that hire work at home employees!

  1. Part 1 - Work at Home With Alpine Access

  2. Part 2 - Work at Home With Convergys

  3. Part 3 - Work at Home With Extended Presence

  4. Part 4 - Work at Home With Internet Girl Friday

  5. Part 5 - Work at Home with LiveOps

Work At Home With Convergys

If you're looking for a work at home position, Convergys may be a good choice for you. Convergys hires over 75,000 home agents in over 70 countries. They are a huge company, and offer their clients services to improve and sustain customer relationships.

Working at home can save you money. How much money would you save by working from home? Think about the amount of money you spend each day while at work. Do you have a budget for eating out each day? Gas for your vehicle? How about work attire? Convergys' website offers a savings calculator so you can calculate your savings by choosing to work at home.

Once you've calculated your savings by working at home, you can learn about the jobs Convergys hires work at home employees to do.If you have a good phone demeanor, and good customer service skills, a work at home position with Convergys may be the perfect choice.

Convergys Work At Home Agent

So what does a Convergys work at home agent do? Well, the hours worked vary between 16 and 40 hours per week. Working at home with Convergys consists of answering in-bound phone calls for clients' customers.

Paid training at home is provided, and work at home agents get paid during the training. The amount of training necessary depends on the client, and is discussed over the phone during the hiring process. Continuous training is required throughout the employment duration.

Convergys work at home agents are offered benefits as well. AND they are based on your first day of employment! These include:

  • Paid Holidays

  • Paid Vacations

  • Health Insurance

  • Life Insurance

  • Accidental Death & Dismemberment Insurance

  • Flexible Spending Accounts

  • Disability Insurance

  • Tuition Reimbursement

  • 401k with Employer Match

  • Stock Purchase Plan

Not bad for a work at home position, right? One of the best parts is that while they DO perform a background check, they don't charge the applicant for it. Getting a work at home position with Convergys sounds great, doesn't it? Let's discuss what Convergys requires its home agents to have in their home office, and see if you have what it takes!

Convergys Work at Home Requirements

The biggest requirement is the state you live in; work at home positions are only currently available in the following states: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, North Carolina, North Dakota, Oklahoma, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

There are a few general requirements to work at home with Convergys. First of all, you must be at least 18 years old, and have a minimum of a GED or high school diploma. When considering a work at home agent applicant, Convergys takes into account work experience and life experience, so don't worry if you haven't worked in a call center for a long time. You'll never know your chances of getting a work at home position with Convergys until you try! :-)

Computer Requirements

Part of the application process checks your pc to ensure that it meets Convergys' requirements for work at home agents. For this reaason, the computer you use to apply for a work at home position must be the one you will use at work. However, just for your information, here are the work at home computer requirements:

  • 2.8 GHZ processor;

  • 1 GB of RAM (2 GB if you're using Windows Vista);

  • 12 GB of available hard drive space;

  • At least a 15" monitor;

  • 1 free USB port;

  • USB headset with a built-in digital processor;

  • telephone equipped with a mute button;

  • wired router;

  • Windows XP or Vista;

  • Internet Explorer 6.0 SP2 or better;

  • Windows Media Player 9.0 (minimum);

  • Adobe Flash Player plug-in 9.0 (minimum);

  • Adobe Acrobat Reader 6.0 (minimum)

Convergys Internet Access Requirements

To qualify for a work at home position with Convergys, you must have either cable Internet service, or DSL; the computer you plan to use for work needs to be wired to the router. Wireless access to the Internet is not compatible with their system. As I said before, all of this is checked in the application process, but Convergys requires their work at home agents to have minimum upload speeds of 500 kbps and minimum download speeds of 1.5 mpbs.

How To Apply To Work At Home With Convergys

There are 6 steps you will need to complete to apply for a work at home position with Convergys:

  • Test Your System

  • Choose Work at Home Position

  • Fill Out Profile Information

  • Enter Demographics

  • Do a Voice Quality Test

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Anonymous said...

Does it cost anything to start?

Anonymous said...

can i apply at convergysworkathome here in the philippines?

Anonymous said...

i'm wondering about needing a wired router to work for convergys, is it nessesary if you only have one computer in your home?

Anonymous said...

I applied using a wireless router and my system passed and to make a long story short I am employed with Convergys.

pamela said...

I live in Virginia, Can I apply with Convergys?

Anonymous said...

DO you like working at home for Convergys? I have heard and read mixed reviews and before I accept I would like to know.

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